Brother MFC-J870DW – Driver Download, Setup and User Guide

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Detailed Guide to Setting Up Brother MFC-J870DW

1. Unboxing and Assembly

  • Remove the printer from the box and remove any protective packaging.
  • Place the printer on a flat, stable surface.
  • Raise the scanner unit and detach the paper tray.
  • Insert the paper tray into the printer, making sure it clicks into place.
  • Lower the scanner unit.

2. Power Connection

  • Connect the power cable to the printer and to a power outlet.
  • Turn on the printer using the power button.

3. Ink Cartridge Installation

  • Open the scanner unit and remove the ink cartridge holder.
  • Remove the orange protective caps from the new ink cartridges.
  • Insert the cartridges into the corresponding slots and push down until they click into place.
  • Close the scanner unit.

4. Wired Network Connection (Optional)

  • Connect an Ethernet cable from the printer to your router or network hub.
  • The printer will automatically acquire an IP address.

5. Wireless Network Connection

  • From the printer’s LCD screen, select “Network” > “WLAN Setup” > “Wireless LAN Setup Wizard”.
  • Follow the on-screen instructions to select and connect to your wireless network.

6. Software Installation

  • Insert the included software disc into your computer’s CD or DVD drive.
  • Follow the on-screen instructions to install the printer drivers and software.

7. Mobile Device Connection (Optional)

  • Download the Brother mobile app on your smartphone or tablet.
  • Create an account and follow the app’s instructions to connect your device to the printer.

Troubleshooting Common Issues

1. Printer Not Responding

  • Ensure the printer is powered on and connected to a power outlet.
  • Restart the printer by turning it off and then back on.
  • Check the power cable and connections.

2. Paper Jams

  • Open the scanner unit and remove any jammed paper.
  • Gently remove any torn or crumpled paper from the rollers.
  • Reinsert the paper tray and lower the scanner unit.

3. No Ink Displayed

  • Open the scanner unit and remove the ink cartridge holder.
  • Check if any cartridges are empty or improperly installed.
  • If necessary, replace the empty cartridges.

4. Print Quality Issues

  • Check if the print heads are clogged. Clean the print heads using the printer’s maintenance utilities.
  • Verify that the correct paper type is selected in the printer settings.
  • Try using a different type of paper.

5. Wireless Connection Issues

  • Check if the printer is connected to your home or office network.
  • Ensure that your router or access point is broadcasting a signal.
  • Reset the printer’s wireless settings and reconfigure the connection.

6. Error Messages

  • If the printer displays an error message, consult the user manual for a possible solution.
  • Visit Brother’s support website for additional troubleshooting resources.

Additional Tips

  • Place the printer in a dust-free, well-ventilated area.
  • Use genuine Brother ink cartridges for optimal performance and reliability.
  • Clean the printer regularly to maintain its functionality.
  • Refer to the user manual for detailed instructions and specifications.

Download Brother MFC-J870DW Driver

Ensure your device is fully compatible with the latest drivers for the Brother MFC-J870DW. Downloading and installing the correct driver software is essential for optimal functionality and performance.

Download Driver