Canon MultiPASS MP390 – Driver Download, Setup and User Guide

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A Comprehensive Guide to Setting Up the Canon MultiPASS MP390 with Troubleshooting Tips

Overview

The Canon MultiPASS MP390 is an all-in-one printer, copier, scanner, and fax machine designed for home and small office use. Setting it up is a straightforward process that can be completed in a few simple steps. This guide will provide detailed instructions on how to set up the MP390, including troubleshooting common issues.

Setup Instructions

1. Unpack and Prepare the Printer

  • Remove the printer from the box and all packaging materials.
  • Open the front cover and remove any protective tape or foam.
  • Install the ink cartridges according to the instructions provided.

2. Connect the Power and Cables

  • Connect the power cord to an electrical outlet.
  • Connect the USB cable (included) to the printer and your computer.

3. Install the Drivers

  • Insert the Canon software CD-ROM into your computer.
  • Follow the on-screen instructions to install the drivers and software.
  • Select “USB Connection” as the connection type.

4. Configure Printer Settings

  • Open the Windows “Control Panel” and select “Printers.”
  • Right-click on the Canon MultiPASS MP390 and select “Printer Properties.”
  • Adjust any necessary settings, such as paper size and orientation.

5. Test the Printer

  • Print a test page to ensure the printer is working properly.
  • If the test page prints successfully, proceed with the scanner setup.

Scanner Setup

1. Install the Scanner Driver

  • If not already installed, install the scanner driver from the Canon software CD-ROM.

2. Configure Scanner Settings

  • Open the Canon scanner software (ScanGear MP).
  • Select “TWAIN Acquisition” in the “Acquire” menu.
  • Choose the Canon MultiPASS MP390 as the scanner source.
  • Adjust scanning settings as needed.

Common Troubleshooting Issues

1. Printer Not Recognized

  • Ensure that the printer is turned on and the USB cable is securely connected.
  • Check if the printer drivers are installed correctly.
  • Restart the printer and computer.

2. Ink Cartridge Errors

  • Remove and reinstall the ink cartridge.
  • Clean the electrical contacts on the ink cartridge and printer.
  • Replace the ink cartridge if necessary.

3. Paper Jams

  • Open the paper tray and remove any jammed paper.
  • Check for any obstructions in the paper path.
  • Gently remove any torn paper pieces.

4. Scan Errors

  • Ensure that the scanner lid is closed properly.
  • Clean the scanner glass surface.
  • Check if the scanner driver is installed correctly.

5. Fax Issues

  • Check the telephone line connection.
  • Ensure that the fax number is entered correctly.
  • Test the fax line by sending a test fax.

Additional Tips

  • Use high-quality paper for best printing results.
  • Keep the printer clean by regularly wiping it with a damp cloth.
  • Update the printer drivers regularly from the Canon website.
  • If you experience any persistent issues, contact Canon technical support.

Download Canon MultiPASS MP390 Driver

Ensure your device is fully compatible with the latest drivers for the Canon MultiPASS MP390. Downloading and installing the correct driver software is essential for optimal functionality and performance.

Download Driver