Canon PIXMA MX397 – Driver Download, Setup and User Guide

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Detailed Guide to Setting Up the Canon PIXMA MX397 Printer

Step 1: Unpack and Prepare the Printer

  • Unpack the printer and its contents from the box.
  • Remove all protective packaging and tapes.
  • Lift the scanner unit to access the ink cartridge holders.

Step 2: Install Ink Cartridges

  • Remove the orange protective caps from the ink cartridges.
  • Insert each cartridge into its corresponding slot, matching the colors.
  • Push firmly until they click into place.

Step 3: Connect the Printer to Power

  • Plug the power cord into the printer and a power outlet.
  • Turn on the printer using the power button.

Step 4: Connect the Printer to Your Computer

Wireless Connection:

  • Press the Wi-Fi button on the printer.
  • On your computer, open the network settings and connect to the “CanonPIXMAMX397_####” network.
  • Run the Canon PRINT Inkjet/SELPHY utility and follow the on-screen instructions to connect the printer to your Wi-Fi network.

USB Connection:

  • Connect the USB cable to the printer and your computer.
  • The printer drivers will automatically install. If not, download the drivers from Canon’s website.

Step 5: Load Paper

  • Lift the paper support flap on the back of the printer.
  • Slide the paper guides to fit the paper size.
  • Load the paper into the tray and align it with the guides.

Step 6: Align the Print Heads

  • On the printer control panel, press the “Menu” button.
  • Select “Maintenance” and then “Align Print Head.”
  • Follow the on-screen instructions to print a test page.
  • Scan the alignment page to align the print heads.

Troubleshooting Common Issues

Printing Issues:

  • Streaky or faint prints: Replace the ink cartridges.
  • Blank pages: Check if the ink cartridges are empty or not properly installed.
  • Paper jams: Remove the paper and try again, ensuring it is loaded correctly.

Connection Issues:

  • Cannot connect to the printer wirelessly: Check if the Wi-Fi network is working and the printer is in range.
  • USB connection not recognized: Restart the printer and computer and try again.

Other Issues:

  • Printer not turning on: Ensure the power cord is securely plugged in.
  • Error messages: Consult the printer’s user manual for specific error codes and resolutions.
  • Slow printing: Check if the ink cartridges are nearing empty or the paper tray is low.

Additional Tips:

  • Use genuine Canon ink cartridges for optimal print quality.
  • Clean the print heads regularly to prevent print issues.
  • Update the printer firmware to the latest version for improved functionality.

Download Canon PIXMA MX397 Driver

Ensure your device is fully compatible with the latest drivers for the Canon PIXMA MX397. Downloading and installing the correct driver software is essential for optimal functionality and performance.

Download Driver