HP Color LaserJet Enterprise m855 Printer Series – Driver Download, Setup and User Guide

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A Detailed Guide to Setting Up the HP Color LaserJet Enterprise m855 Printer Series

Unboxing and Setup

  1. Unpack the printer: Carefully remove the printer from the box and dispose of the packaging materials.
  2. Install the toner cartridges: Open the front door of the printer and install each toner cartridge into its corresponding slot. Close the door.
  3. Connect power: Plug the power cord into the printer and a power outlet.
  4. Connect to the network: Use an Ethernet cable to connect the printer to your network. Alternatively, you can set up Wi-Fi connectivity following the on-screen instructions.
  5. Load paper: Open the paper tray and load the desired paper size and type. Adjust the paper guides to fit the paper snugly.

Software Installation

  1. Download the HP Smart app: Visit the HP Support website to download the HP Smart app for your operating system.
  2. Install the software: Follow the on-screen instructions to install the HP Smart app and printer drivers on your computer.
  3. Add the printer: Once the software is installed, open the HP Smart app. Click “Add a Printer” and follow the prompts to add the HP Color LaserJet Enterprise m855 printer.

Troubleshooting Common Issues

Paper Jam:

  • Open the front and rear doors of the printer to remove any jammed paper.
  • Use the green release levers to gently pull out the jammed paper.
  • Check the paper path for any obstructions or debris.

Toner Cartridge Issues:

  • If a toner cartridge is low or empty, replace it with a new cartridge.
  • Ensure the toner cartridges are securely installed in the correct slots.
  • Clean the toner contacts on the cartridge and inside the printer using a lint-free cloth.

Network Connectivity:

  • Check if the printer is connected to the network with an Ethernet cable or Wi-Fi.
  • Reset the printer’s network settings by pressing and holding the “Wi-Fi” button for 10 seconds.
  • Ensure that the router is working properly and has an active internet connection.

Printing Quality Issues:

  • Check the paper quality and ensure it meets the manufacturer’s specifications.
  • Clean the printhead using the built-in cleaning tools in the printer’s menu.
  • Calibrate the printer to improve print quality.

Other Issues:

  • If the printer does not turn on, check if the power cord is securely connected and the outlet is functioning.
  • If the printer is overheating, unplug it and allow it to cool down.
  • If you encounter any other issues, please refer to the user manual or contact HP Support for assistance.

Additional Tips

  • Use original HP toner cartridges to ensure optimal print quality and reliability.
  • Clean the printer regularly to prevent paper jams and other issues.
  • Monitor toner levels and replace cartridges when necessary to avoid printing interruptions.
  • Use the HP Smart app to check printer status, order supplies, and access support remotely.

Download HP Color LaserJet Enterprise m855 Printer Series Driver

Ensure your device is fully compatible with the latest drivers for the HP Color LaserJet Enterprise m855 Printer Series. Downloading and installing the correct driver software is essential for optimal functionality and performance.

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