HP DeskJet 5551 Color Inkjet Printer – Driver Download, Setup and User Guide

Advertisement

Comprehensive Guide to Setting Up and Troubleshooting the HP DeskJet 5551 Color Inkjet Printer

Setting Up the HP DeskJet 5551 Printer

Materials Required:

  • HP DeskJet 5551 printer
  • Ink cartridges (black, cyan, magenta, yellow)
  • Power cord
  • USB cable (if using wired connection)

Steps:

  1. Unpack the Printer: Remove the printer from the box and place it on a flat, stable surface.
  2. Install Ink Cartridges: Open the printer cover and remove any orange protective tape from the ink cartridge slots. Insert each ink cartridge into its designated slot, ensuring it snaps into place.
  3. Connect to Power: Plug the power cord into the printer and a power outlet.
  4. Connect to Computer: If using a wired connection, connect the USB cable from the printer to a USB port on your computer. If using a wireless connection, follow the on-screen instructions provided by the HP Smart app.
  5. Install Software: Download and install the latest HP Smart app from HP’s official website or the app store on your mobile device. Follow the on-screen prompts to complete the installation.
  6. Set Up Printing Preferences: Open the HP Smart app and select your printer. Adjust printing preferences as desired, such as paper size, orientation, and print quality.

Troubleshooting Common Issues

1. Printer Not Printing

  • Check if the printer is turned on and connected to power.
  • Ensure there is paper loaded in the paper tray.
  • Verify the ink cartridges are installed correctly and have sufficient ink.
  • Clean the printhead by following the instructions in the HP Smart app.

2. Poor Print Quality

  • Check if the printhead is aligned. Use the HP Smart app or the printer control panel to align the printhead.
  • Clean the printhead as mentioned in the previous issue.
  • Replace the ink cartridges if they are low or empty.

3. Wireless Connection Issues

  • Make sure the printer is within range of your Wi-Fi router.
  • Verify that the Wi-Fi password is correct and entered accurately.
  • Reset the printer’s network settings by pressing and holding the “Wireless” and “Cancel” buttons simultaneously for 5 seconds.
  • Reinstall the printer drivers using the HP Smart app.

4. Paper Jams

  • Open the printer cover and gently remove any jammed paper.
  • Close the printer cover and try printing again.
  • If the paper jam persists, follow the instructions in the HP Smart app or the printer manual to clear the jam.

5. Error Messages

  • Refer to the HP Smart app or the printer manual for specific error codes and their solutions.
  • Common error messages include: “Out of Paper,” “Ink Cartridge Missing/Damaged,” and “Printhead Error.”
  • If you cannot resolve the error message, contact HP customer support for assistance.

Additional Tips:

  • Use original HP ink cartridges to ensure optimum performance.
  • Clean the printer regularly by using the cleaning tools provided in the HP Smart app.
  • Update the printer firmware regularly to address bug fixes and improve functionality.
  • If you encounter any persistent issues that you cannot resolve, contact HP customer support for professional assistance.

Download HP DeskJet 5551 Color Inkjet Printer Driver

Ensure your device is fully compatible with the latest drivers for the HP DeskJet 5551 Color Inkjet Printer. Downloading and installing the correct driver software is essential for optimal functionality and performance.

Download Driver