HP DeskJet 960c Printer – Driver Download, Setup and User Guide

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Detailed Guide to Setting Up the HP DeskJet 960c Printer

Introduction

The HP DeskJet 960c is a compact and versatile printer designed for home and small office use. This guide will provide a step-by-step walkthrough of the setup process, including troubleshooting common issues.

Unboxing and Setup

  1. Unpack the printer: Remove all packaging materials and lay out the printer components.
  2. Connect the power cord: Plug the power cord into the printer and a power outlet.
  3. Turn on the printer: Press the power button on the front panel.
  4. Insert the ink cartridges: Open the front access door and remove the protective tape from the ink cartridges. Insert the black cartridge into the left slot and the color cartridge into the right slot.
  5. Load paper: Open the rear paper tray and slide the paper guides to the appropriate width. Insert a stack of paper into the tray.

Software Installation

  1. Insert the software CD: Insert the HP software CD into your computer’s CD/DVD drive.
  2. Run the installer: Click on the “Install Software” button.
  3. Follow the prompts: The installation wizard will guide you through the process.
  4. Connect the printer: Once the software is installed, connect the printer to your computer using the included USB cable.

Troubleshooting Common Issues

Printer not turning on:

  • Ensure that the power cord is securely plugged in.
  • Check that the power outlet is working by plugging in another device.
  • Power cycle the printer by turning it off and on again.

No paper feed:

  • Ensure that paper is loaded correctly in the paper tray.
  • Check the paper size settings in the printer properties.
  • Clean the paper feed rollers with a damp cloth.

Poor print quality:

  • Replace the ink cartridges if they are low or empty.
  • Clean the printheads by following the instructions in the printer software.
  • Check the alignment of the printheads by printing a test page.

Error messages:

  • “Out of paper”: Load paper into the tray.
  • “Paper jam”: Remove any jammed paper from the paper path.
  • “Ink cartridge error”: Re-insert the ink cartridges or replace them if necessary.
  • “Connection error”: Check the USB cable connection or try resetting the printer.

Conclusion

By following these steps, you should be able to successfully set up and use your HP DeskJet 960c printer. If you encounter any issues, refer to the troubleshooting section or contact HP customer support for assistance.

Download HP DeskJet 960c Printer Driver

Ensure your device is fully compatible with the latest drivers for the HP DeskJet 960c Printer. Downloading and installing the correct driver software is essential for optimal functionality and performance.

Download Driver