HP DeskJet 960cse Printer – Driver Download, Setup and User Guide


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Setting Up the HP DeskJet 960cse Printer

Unboxing and Setup

  1. Unbox the printer: Carefully remove the printer from its packaging.
  2. Remove protective materials: Remove any protective foam, tape, or plastic from the printer.
  3. Install the ink cartridges: Open the ink cartridge access door and install the ink cartridges into the corresponding slots.
  4. Connect the power cord: Plug the power cord into the printer and a grounded electrical outlet.
  5. Turn on the printer: Press the power button to turn on the printer.
  6. Connect the USB cable: (Optional for wired connection) Connect the USB cable to the printer and your computer.

Software Installation

  1. Insert the software CD: Insert the software CD into your computer’s CD-ROM or DVD-ROM drive.
  2. Follow the on-screen instructions: The installation wizard will guide you through the software installation process.
  3. Choose your connection type: Select either wireless or USB connection based on your preference.
  4. Configure network settings: (For wireless connection) Enter your Wi-Fi network name and password as prompted.
  5. Finish the installation: Complete the installation and restart your computer if prompted.

Troubleshooting Common Issues

Printer Not Responding

  • Check if the power cord is securely connected.
  • Restart the printer by turning it off and on.
  • Verify that the printer is turned on.
  • Ensure that the ink cartridges are properly installed.
  • Reset the printer by holding down the power button for 10 seconds.

Print Quality Issues

  • Blurred or faded printouts: Clean the printheads using the built-in self-cleaning utility.
  • Streaks or smudges: Remove and re-install the ink cartridges. If the problem persists, replace the cartridges.
  • Blank pages: Check if there is sufficient ink in the cartridges. Replace if needed. Ensure that the paper is loaded correctly.

Connection Problems

  • Can’t connect to Wi-Fi: Verify that the printer is within range of the router and your computer. Ensure that your router is working properly. Try restarting both the printer and router.
  • USB connection issues: Try using a different USB cable. Verify that the USB port on your computer is working.

Paper Jams

  • Clear paper jams from the input tray: Gently pull out the jammed paper. Avoid tearing it.
  • Clear paper jams from the output tray: Open the output tray and remove the jammed paper.
  • Clear paper jams from the printhead area: Turn off the printer and unplug it. Open the printhead access door and carefully remove any jammed paper.

Other Issues

  • Error messages: Consult the printer’s user manual for specific error messages and troubleshooting steps.
  • Low ink levels: Replace the empty ink cartridges.
  • Outdated software: Check for and install the latest printer software updates from HP.

Download HP DeskJet 960cse Printer Driver

Ensure your device is fully compatible with the latest drivers for the HP DeskJet 960cse Printer. Downloading and installing the correct driver software is essential for optimal functionality and performance.

Download Driver