HP DeskJet 9860 Printer – Driver Download, Setup and User Guide

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Setting Up the HP DeskJet 9860 Printer: A Comprehensive Guide

Unboxing and Setup

  1. Open the box and remove the printer.
  2. Remove all protective materials, including the plastic wrap and tape.
  3. Place the printer on a flat, stable surface.
  4. Connect the power cord to the printer and to a power outlet.
  5. Turn on the printer.

Connecting to Your Computer

Wireless Setup:

  1. On your computer, go to Wi-Fi settings.
  2. Select the Wi-Fi network you want the printer to connect to.
  3. Enter the password for the network.
  4. On the printer control panel, press the “Wi-Fi” button.
  5. Select the “Wireless Setup Wizard”.
  6. Follow the on-screen instructions to complete the setup.

USB Setup:

  1. Connect the USB cable to the printer and to an available USB port on your computer.
  2. On your computer, install the HP software and drivers.
  3. Follow the on-screen instructions to complete the setup.

Printing a Test Page

  1. On the printer control panel, press the “Information” button.
  2. Select “Reports”.
  3. Select “Printer Status Report”.
  4. The printer will print a test page.

Troubleshooting Common Issues

Printer Not Printing:

  • Check if the printer is turned on and connected to a power source.
  • Make sure the ink cartridges are properly installed.
  • Check if the paper tray is loaded with paper.
  • Check the print queue on your computer for any errors.
  • Restart the printer and try again.

Paper Jams:

  • Gently pull the paper out of the paper tray or output tray.
  • Check for any torn or jammed pieces of paper.
  • Remove the rear access panel and carefully remove any jammed paper.
  • Reinsert the paper and try again.

Ink Cartridge Issues:

  • Check if the ink cartridges are compatible with your printer model.
  • Make sure the ink cartridges are installed correctly.
  • Remove and reseat the ink cartridges.
  • If the issue persists, replace the ink cartridges.

Wi-Fi Connection Problems:

  • Make sure your Wi-Fi network is working properly.
  • Check if the printer is within range of the router.
  • Reset the Wi-Fi connection on the printer by pressing the “Wi-Fi” button for 10 seconds.
  • Reinstall the HP software and drivers.

Other Issues:

  • Clean the print heads: Use the HP Print Head Cleaning Tool in the HP software.
  • Align the print heads: Print an alignment page from the printer control panel.
  • Update the printer firmware: Check the HP website for available updates.

Additional Tips

  • Use high-quality paper for optimal print results.
  • Store ink cartridges in a cool, dry place.
  • Replace ink cartridges when the printer indicates low ink levels.
  • Contact HP support if you encounter any persistent issues.

Download HP DeskJet 9860 Printer Driver

Ensure your device is fully compatible with the latest drivers for the HP DeskJet 9860 Printer. Downloading and installing the correct driver software is essential for optimal functionality and performance.

Download Driver