HP DeskJet 9868 Printer – Driver Download, Setup and User Guide

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Comprehensive Guide to Setting Up the HP DeskJet 9868 Printer

Introduction:

The HP DeskJet 9868 is a versatile all-in-one printer designed for home and small office use. This guide provides a detailed walkthrough of the setup process, addressing common issues and troubleshooting tips.

System Requirements:

  • Windows 10, 8.1, 8, 7, or macOS 10.13 or later
  • Internet connection for software installation
  • USB cable (optional)

Step-by-Step Setup:

  1. Unpack and Connect:

    • Remove the printer from the packaging and connect the power cord.
    • If using a wired connection, connect the USB cable to the printer and your computer.

  2. Install Software:

    • Download and run the HP Smart app or software from HP’s website.
    • Follow the on-screen prompts to install the software.

  3. Insert Cartridges:

    • Open the cartridge access door and remove any protective packaging.
    • Insert the black cartridge into the left slot and the tri-color cartridge into the right slot.

  4. Load Paper:

    • Open the paper tray and adjust the paper guides to match the paper size you are using.
    • Load the paper into the tray with the printable side facing up.

  5. Align the Cartridges:

    • From the HP Smart app or software, navigate to “Settings” and select “Print Quality Tools.”
    • Click “Align Cartridges” and follow the instructions to align the cartridges.

  6. Test Print:

    • Go to the same “Print Quality Tools” menu and select “Print Diagnostic Information.”
    • The printer will print a test page to confirm proper setup and print quality.

Troubleshooting Common Issues:

  • Printer Not Recognized:

    • Ensure the power cord is securely plugged in and the USB cable is properly connected (if using wired).
    • Restart your computer and printer.
    • Try using a different USB cable or port.

  • Can’t Print:

    • Check if the cartridges are properly installed and have sufficient ink.
    • Ensure the paper tray is loaded with paper and the right paper type is selected in the print settings.
    • Clean the printhead from the HP Smart app or software.

  • Print Quality Issues:

    • Ensure the cartridges are genuine HP products.
    • Run the cartridge alignment and printhead cleaning tools.
    • Try using a different paper type or adjust the print quality settings.

  • Wireless Connectivity Problems:

    • Make sure the printer and your device are on the same wireless network.
    • Restart the router and printer.
    • Check for firmware updates for the printer.

Conclusion:

By following these steps and troubleshooting tips, you can successfully set up and operate the HP DeskJet 9868 Printer. Remember to regularly check for firmware updates and maintain your printer for optimal performance.

Download HP DeskJet 9868 Printer Driver

Ensure your device is fully compatible with the latest drivers for the HP DeskJet 9868 Printer. Downloading and installing the correct driver software is essential for optimal functionality and performance.

Download Driver