HP DeskJet 990cm Printer – Driver Download, Setup and User Guide

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Step-by-Step Guide to Setting Up the HP DeskJet 990cm Printer

Unboxing and Preparing

  1. Unpack the printer and its accessories: power cord, ink cartridges, setup CD/download link, quick start guide, etc.
  2. Remove all protective tapes and packaging materials.
  3. Place the printer on a flat, stable surface with enough space for operation.

Hardware Setup

  1. Install Ink Cartridges: Open the printer lid and remove the blue protective tape from the printhead. Align the color-coded ink cartridges with their corresponding slots and snap them into place until they click.
  2. Connect Power: Plug the power cord into the printer’s power jack and a power outlet.
  3. Load Paper: Open the paper tray, adjust the paper guides to the appropriate paper size, and load a stack of plain paper.
  4. Turn on the Printer: Press the power button to turn on the printer.

Software Installation

  1. Obtain the Software: If you have the setup CD, insert it into your computer’s optical drive. If not, download the driver and software package from the HP website.
  2. Run the Setup: Follow the on-screen prompts to install the printer software and drivers.
  3. Connect to the Printer: Once the software is installed, select the wireless or USB cable option on the printer and follow the on-screen instructions to establish the connection.

Wireless Setup (Optional)

  1. Enable Wireless on the Printer: Press the wireless button on the printer to enable wireless mode.
  2. Connect to Wireless Network: Use the printer’s control panel to select your wireless network and enter the password.
  3. Confirm Connection: Check the wireless icon on the printer’s display to ensure it is connected.

Troubleshooting Common Issues

Printer Won’t Print:

  • Check if the printer is turned on and has power.
  • Verify that the ink cartridges are properly installed and have ink.
  • Ensure that the paper is loaded correctly and the paper tray is closed.
  • Make sure the correct print driver is installed and the printer is selected in your software.
  • Reset the printer by unplugging it and plugging it back in.

Paper Jams:

  • Open the printer and remove any jammed paper gently.
  • Check the rollers for any obstructions or damage.
  • Clean the paper feed and rollers with a soft, dry cloth.
  • Ensure that the paper is not folded or torn.

Print Quality Issues:

  • Inspect the printheads for streaks or smudges and clean them if necessary.
  • Realign the printheads using the printer’s control panel.
  • Replace any low or empty ink cartridges.
  • Adjust the print quality settings in your software.

Wireless Connection Problems:

  • Confirm that the printer is within range of your wireless router.
  • Check if the router is working properly.
  • Use the WPS button on your router to establish a wireless connection automatically.
  • Re-enter the wireless network password on the printer’s control panel.

Other Tips:

  • Keep the printer’s software and drivers up to date.
  • Clean the printer regularly to remove dust and debris.
  • Use genuine HP ink cartridges for optimal performance.
  • Contact HP customer support for any additional assistance.

Download HP DeskJet 990cm Printer Driver

Ensure your device is fully compatible with the latest drivers for the HP DeskJet 990cm Printer. Downloading and installing the correct driver software is essential for optimal functionality and performance.

Download Driver