HP OfficeJet Pro 9120b series – Driver Download, Setup and User Guide


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Setting Up the HP OfficeJet Pro 9120b Series All-in-One Printer

1. Unbox and Prepare:

  • Unpack the printer and remove all packaging.
  • Place the printer on a flat, stable surface.
  • Connect the power cord to the printer and a power outlet.

2. Install Ink Cartridges:

  • Open the printer cover.
  • Remove the protective tape from the ink cartridges.
  • Insert the black ink cartridge into the left slot and the tri-color cartridge into the right slot.
  • Firmly press down on the cartridges until they click into place.

3. Connect Network (Optional):

  • Press the “Wireless” button on the printer’s control panel.
  • Select your wireless network name (SSID) and enter the password.
  • If prompted, press the “WPS” button on your wireless router.

4. Install Software:

  • Insert the HP software CD into your computer’s disc drive.
  • Follow the on-screen prompts to install the HP Smart software suite.
  • When prompted, select your printer from the list and click “Continue.”

5. Final Setup:

  • Once the software installation is complete, the printer will automatically align the cartridges.
  • Load paper into the input tray.
  • Print a test page to ensure the printer is working properly.

Troubleshooting Common Issues

Power Issues

  • Printer won’t turn on: Check the power cord connection and try resetting the printer by unplugging it for 60 seconds and plugging it back in.
  • Printer turns off unexpectedly: Replace the power cord or ensure the printer is not plugged into a power strip that is overloaded.

Print Quality Issues

  • Blank or faded prints: Replace the ink cartridges or ensure they are properly installed.
  • Streaked or smudged prints: Clean the printhead by selecting “Tools” and “Clean Printhead” from the printer’s control panel.
  • Paper jams: Open the printer cover and remove any jammed paper.

Connectivity Issues

  • Printer not connecting to Wi-Fi: Reset the printer’s network settings by holding down the “Wireless” button for 10 seconds. Reconnect the printer to your network.
  • Computer not detecting printer: Check the USB cable connection or ensure the printer is properly installed on your computer.

Other Issues

  • Error messages: Look up the specific error code on HP’s support website for troubleshooting instructions.
  • Slow printing: Check if the printer is connected to a network or USB port that is slow.
  • Noisy printer: Replace the ink cartridges or contact HP for service.

Download HP OfficeJet Pro 9120b series Driver

Ensure your device is fully compatible with the latest drivers for the HP OfficeJet Pro 9120b series. Downloading and installing the correct driver software is essential for optimal functionality and performance.

Download Driver