HP ScanJet Enterprise Flow N9120 fn2 Document Scanner – Driver Download, Setup and User Guide

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Detailed Guide to Setting Up the HP ScanJet Enterprise Flow N9120 fn2 Document Scanner

Step 1: Unpack the Scanner

Carefully unpack the scanner and dispose of the packaging materials appropriately. Ensure all components are present:

  • Scanner unit
  • Power cord
  • USB cable (optional, for connecting to a computer)
  • Ethernet cable (optional, for network connectivity)
  • Setup guide

Step 2: Install the Software

  • Insert the provided software CD into your computer’s optical drive.
  • Follow the on-screen instructions to install the HP ScanJet Enterprise Flow software.
  • If you don’t have a CD drive, you can download the software from the HP website: https://support.hp.com/us-en/drivers/selfservice/hp-scanjet-enterprise-flow-n9120-fn2-document-scanner/18034581/model/29189545

Step 3: Connect the Scanner

Power Connection:

  • Connect the power cord to the scanner and a power outlet.

USB Connection (Optional):

  • If you wish to connect the scanner to a computer directly, use the provided USB cable.
  • Connect one end of the USB cable to the scanner’s USB port and the other end to a USB port on your computer.

Network Connection (Optional):

  • If you prefer to connect the scanner to a network, use the provided Ethernet cable.
  • Connect one end of the Ethernet cable to the scanner’s Ethernet port and the other end to a router or network switch.

Step 4: Configure the Scanner

Power On:

  • Press the power button on the front of the scanner to turn it on.

Web Interface Configuration:

  • Once the scanner is powered on, open a web browser on your computer.
  • In the address bar, type the scanner’s IP address. You can find the IP address on the scanner’s LCD screen or by printing a Configuration Report.
  • Press Enter.
  • Log in to the web interface using the default username and password:


Username: admin
Password: admin

Basic Configuration:

  • Device Information: Verify the scanner’s model, firmware version, and network settings.
  • Scan Jobs: Create and manage scan jobs, including defining scan profiles, destinations, and file formats.
  • Destinations: Set up destinations for scanned documents, such as email addresses, network folders, or cloud services.

Step 5: Troubleshooting Common Issues

Scanner Not Turning On:

  • Ensure the power cord is securely connected to both the scanner and the power outlet.
  • Check that the power outlet is working properly.

Scanner Not Connecting to a Computer (USB):

  • Verify that the USB cable is securely connected to both the scanner and the computer.
  • Try using a different USB cable if possible.
  • Ensure the USB port on your computer is functioning correctly.

Scanner Not Connecting to a Network (Ethernet):

  • Check that the Ethernet cable is securely connected to both the scanner and the network device.
  • Verify that the network device is powered on and functioning properly.
  • Ensure that the scanner’s network settings are configured correctly.

Scanned Images Appearing Blank or Distorted:

  • Clean the scanner’s platen glass and rollers with a soft, dry cloth.
  • Ensure the document being scanned is placed flat and aligned correctly.
  • Adjust the scan settings, such as resolution and color mode, to improve the scan quality.

Software Not Recognizing the Scanner:

  • Make sure the scanner is turned on and connected properly (USB or Ethernet).
  • Uninstall and reinstall the HP ScanJet Enterprise Flow software.
  • Check that your computer’s operating system is compatible with the scanner software.

Download HP ScanJet Enterprise Flow N9120 fn2 Document Scanner Driver

Ensure your device is fully compatible with the latest drivers for the HP ScanJet Enterprise Flow N9120 fn2 Document Scanner. Downloading and installing the correct driver software is essential for optimal functionality and performance.

Download Driver