Xerox Phaser 5500DN – Driver Download, Setup and User Guide


Xerox Phaser 5500DN Setup Guide and Troubleshooting

Setup Guide

Step 1: Unpack and Inspect

  • Carefully unpack the printer and components.
  • Inspect for any damage or missing parts.

Step 2: Install Cartridges

  • Open the front cover and remove the protective orange tape.
  • Insert the toner cartridges into their designated slots.
  • Close the front cover.

Step 3: Load Paper

  • Open the paper tray and adjust the paper guides to the desired paper size.
  • Load paper into the tray and close it.

Step 4: Connect Cables

  • Connect the power cable to the printer and a power outlet.
  • Connect the network cable (if using wired connection) to the LAN port on the printer and a network switch or router.

Step 5: Turn On and Initialize

  • Power on the printer by pressing the power button.
  • The printer will perform an initialization process.

Software Installation (Windows)

Step 1: Download Drivers

  • Visit the Xerox website and download the latest drivers for the Phaser 5500DN.

Step 2: Install Drivers

  • Run the downloaded driver executable file.
  • Follow the on-screen instructions to complete the installation.

Step 3: Add Printer

  • Open the “Devices and Printers” control panel.
  • Click “Add a printer” and select the Xerox Phaser 5500DN.

Common Troubleshooting Issues

Issue: Printer not powering on

  • Possible causes: No power, faulty power cable, or power button malfunction.
  • Solutions: Ensure the printer is plugged in, check the power cable for damage, and contact Xerox support if the power button is not functioning.

Issue: Paper jams

  • Possible causes: Improper paper loading, worn rollers, or foreign objects in the paper path.
  • Solutions: Remove any jammed paper, adjust the paper guides, clean the rollers with a soft cloth, and ensure there are no obstacles in the paper path.

Issue: Toner streaks or smudges

  • Possible causes: Low toner, damaged toner cartridge, or dirty fuser roller.
  • Solutions: Replace the toner cartridge, reseat the toner cartridge, and clean the fuser roller.

Issue: Network connectivity problems

  • Possible causes: Incorrect network configuration, loose Ethernet cable, or faulty LAN port.
  • Solutions: Check network settings in the printer’s Web interface, ensure the Ethernet cable is securely connected, and contact Xerox support if the LAN port is suspected to be faulty.

Issue: Printer not printing

  • Possible causes: Software issues, hardware malfunctions, or connectivity problems.
  • Solutions: Check the printer status in the Windows “Devices and Printers” control panel, restart the print spooler service, and troubleshoot any potential hardware or connectivity issues.

Additional Tips:

  • Use genuine Xerox toner cartridges for optimal performance.
  • Regularly clean the printer’s exterior and interior.
  • Keep the firmware up-to-date for improved functionality.
  • Contact Xerox support for further assistance if you are unable to resolve issues on your own.

Download Xerox Phaser 5500DN Driver

Ensure your device is fully compatible with the latest drivers for the Xerox Phaser 5500DN. Downloading and installing the correct driver software is essential for optimal functionality and performance.

Download Driver