HP OfficeJet g85 All-in-one Printer – Driver Download, Setup and User Guide

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Comprehensive Guide to Setting Up the HP OfficeJet G85 All-in-One Printer

Step 1: Unboxing and Initial Assembly

  • Remove the printer from the box and place it on a flat, stable surface.
  • Remove all packaging materials.
  • Open the ink cartridge access door and remove the orange protective tabs from the ink cartridge slots.
  • Install the ink cartridges by inserting them into their corresponding slots until they click into place.
  • Close the ink cartridge access door.

Step 2: Install the Software

  • Insert the HP software installation CD into your computer’s CD/DVD drive.
  • Follow the on-screen instructions to install the printer driver and software.
  • If you don’t have the CD, download the latest software from the HP website: https://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-7700-printer-series/13683932

Step 3: Connect the Printer

Wired Connection:

  • Connect an Ethernet cable from your printer to your router or computer.

Wireless Connection:

  • Press the “Wireless” button on the printer.
  • On your computer, open the network settings and select the printer’s Wi-Fi network name.
  • Enter the password provided on the printer’s display.
  • Follow the on-screen instructions to complete the wireless setup.

Step 4: Load Paper

  • Open the paper tray.
  • Adjust the paper guides to the correct paper size.
  • Load paper into the tray and close it.

Step 5: Align the Printheads

  • Print an alignment page from the printer’s control panel.
  • Scan the alignment page using the HP Scan application or a scanner.
  • Follow the on-screen instructions to align the printheads.

Troubleshooting Common Issues

Printer Not Printing

  • Check the ink cartridges: Ensure they are properly installed and contain ink.
  • Clean the printheads: Use the HP Printhead Cleaning utility to remove any clogs.
  • Reset the printer: Turn off the printer, unplug it from the power source, wait 30 seconds, and then plug it back in.

Printer Not Connected to Network

  • Ensure the Ethernet cable is properly connected: If using a wired connection, check the cable and ensure it is securely plugged in.
  • Restart the router and printer: Unplug them from the power source and plug them back in after a few minutes.
  • Check the printer’s Wi-Fi settings: Make sure the correct network and password are entered.

Printer Not Scanning

  • Check the scanner: Ensure the document feeder or flatbed scanner is clean and free of obstructions.
  • Restart the HP Scan application: Close and reopen the application.
  • Update the printer driver: Download the latest driver from the HP website.

Printer Error Messages

  • 13.0: Ink system failure: Replace the ink cartridges.
  • 59.C: Printhead failure: Contact HP support for assistance.
  • 0x6100004a: Carriage jam: Remove any obstructions from the carriage path and restart the printer.
  • 0x61000023: Paper jam: Remove the jammed paper and reload it properly.

Conclusion

By following these steps and troubleshooting tips, you can successfully set up your HP OfficeJet G85 All-in-One Printer and enjoy its versatile printing, scanning, and copying capabilities.

Download HP OfficeJet g85 All-in-one Printer Driver

Ensure your device is fully compatible with the latest drivers for the HP OfficeJet g85 All-in-one Printer. Downloading and installing the correct driver software is essential for optimal functionality and performance.

Download Driver