HP PhotoSmart 428xi Compact Photo Printer – Driver Download, Setup and User Guide

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Comprehensive Guide to Setting Up the HP PhotoSmart 428xi Compact Photo Printer

Step 1: Unboxing and Assembly

  • Unpack the printer and remove all packaging materials.
  • Insert the ink cartridges into their designated slots.
  • Connect the power cord to the printer and a reliable power source.

Step 2: Software Installation

  • Download the latest printer software from HP’s website.
  • Run the installer and follow the on-screen prompts.
  • Connect the printer to your computer using the provided USB cable.
  • Complete the software installation.

Step 3: Connecting to a Wireless Network (Optional)

  • On the printer control panel, navigate to the “Wireless” menu.
  • Select “Wi-Fi Protected Setup (WPS)” if your router supports it.
  • Press the WPS button on your router and wait for the printer to connect.
  • If WPS is not available, follow the on-screen prompts to connect manually by specifying your network name and password.

Step 4: Loading Paper

  • Open the printer’s rear input tray.
  • Slide the paper guides to match the size of your paper.
  • Load photo or cardstock paper with the printable side facing up.
  • Close the input tray.

Step 5: Printing a Test Page

  • From your computer or mobile device, navigate to the printer’s properties.
  • Click on “Print Test Page” or similar option.
  • If the test page prints successfully, your printer setup is complete.

Troubleshooting Common Issues

Printer Not Printing

  • Check connections: Ensure that the power cord and USB cable are securely connected.
  • Restart printer: Turn the printer off and on to try again.
  • Cartridges properly installed: Remove and reinsert the ink cartridges to ensure they are properly seated.
  • Low ink levels: Check the ink levels and replace empty cartridges if necessary.
  • Paper jam: Carefully remove any paper jams from the printer.

Printing Quality Issues

  • Streaky prints: Clean the print heads by following the printer’s maintenance instructions.
  • Distorted images: Check the paper quality and make sure it is compatible with photo printing.
  • Blurry or faded colors: Adjust the print quality settings in the printer properties.
  • Incorrect color: Ensure that the correct color profile is selected in the printing software.

Wireless Connection Issues

  • Cannot connect to Wi-Fi: Check if your router is turned on and broadcasting. If not, contact your internet service provider.
  • Wrong network password: Make sure you are entering the correct password for your wireless network.
  • Firewall blocking printer: Allow the printer software through your firewall, if necessary.
  • Distance or obstacles: Move the printer closer to the router or remove any obstacles between them.

Other Issues

  • Paper does not feed: Check for paper jams or bent/damaged paper.
  • Ink smudging or smearing: Let printed documents dry completely before handling.
  • Power issues: Verify that the printer is receiving power from the outlet. Try a different power outlet if necessary.

If you encounter any unresolved issues, contact HP customer support for assistance.

Download HP PhotoSmart 428xi Compact Photo Printer Driver

Ensure your device is fully compatible with the latest drivers for the HP PhotoSmart 428xi Compact Photo Printer. Downloading and installing the correct driver software is essential for optimal functionality and performance.

Download Driver